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ONTAP Troubleshooting (CATSP)

Course Description Schedule
 

Who should attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Prerequisites

Course Objectives

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Course Content

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Classroom Training
Modality: C

Duration 4 days

Dates and Booking
 
Click on town name to book Schedule
Africa
South Africa

Currently no local training dates available.  For enquiries please write to info@itls.ae.

FLEX Training

Please see below our alternative, English language, FLEX course options.

13/05/2019 - 16/05/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Budapest
01/07/2019 - 04/07/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Ljubljana
02/09/2019 - 05/09/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Prague
21/10/2019 - 24/10/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Sofia
Egypt
22/09/2019 - 25/09/2019 Cairo Course language: English
Europe
Bulgaria
21/10/2019 - 24/10/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Sofia
Czech Republic
02/09/2019 - 05/09/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Prague
Hungary
13/05/2019 - 16/05/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Budapest
Portugal
09/09/2019 - 12/09/2019 Lisbon
Slovenia
01/07/2019 - 04/07/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Ljubljana
Spain
02/09/2019 - 05/09/2019 Madrid
United Kingdom
15/07/2019 - 18/07/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
10/09/2019 - 13/09/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
19/11/2019 - 22/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
Middle East
Israel
17/11/2019 - 20/11/2019 FLEX training This is an English language FLEX course.
Time zone: Asia/Jerusalem
US$ 1,800.-
This is a FLEX course, which is delivered both virtually and in the classroom.